Bring Your Own Threads

Name: Bring Your Own Threads
Brand: GRWD GANG
Price: 15 AUD
Availability: InStock

$15.00

The GRWD Gang is built on a simple belief; real change doesn't happen because of one person, it happens when good people come together around something worth believing in. A belief in each other. A belief in communities that are vibrant, connected and full of opportunity.

That means we want to make wearing the GRWD Gang message as inclusive, accessible, and sustainable as possible with 'Bring Your Own Threads'! Bring your own plain cotton, polyester or cotton/polyester blend t-shirt, onsie, hoodie, skivvy or whatever you choose to wear with pride, and we'll print it with the GRWD Gang design for you!

Simply include your email or phone number in the order information and Michelle will be in touch promptly to arrange collecting your garment. As these are printed just for you, please allow a few days after we've collected your item for your order to be delivered back to you.

Every order is made with care and produced specifically for our customers. Because many of our products are made-to-order, we ask customers to carefully review sizing, colours, and order details before purchasing.

Returns & Refund Eligibility
We offer refunds, replacements, or exchanges if:
·       Your item arrives damaged
·       Your item is faulty or defective
·       You receive the wrong item
·       Your order is significantly different from what was advertised
To request support, please contact us within 14 days of receiving your order.
When contacting us, include:
·       Your order number
·       Clear photos of the item
·       A description of the issue
Once reviewed, we will determine whether a replacement, exchange, store credit, or refund is appropriate.

Change of Mind
Due to the made-to-order nature of our products, we do not offer refunds or exchanges for:
·       Change of mind
·       Incorrect size selection
·       Incorrect shipping information entered by the customer
·       Minor colour or print placement variations
Please check all sizing guides carefully before placing your order.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, we will work quickly to resolve the issue.
Depending on the situation, we may:
·       Replace the item
·       Offer a refund
·       Provide store credit
We may request photo evidence before approving claims.

Refund Processing
Approved refunds will be returned to the original payment method used at checkout.
Please allow:
3–10 business days for processing
Additional time depending on your bank or payment provider
Shipping costs are generally non-refundable unless the issue was caused by us.

Lost or Delayed Shipments
Matthew Garwood is not responsible for shipping delays caused by:
·       Postal carriers
·       Customs processing
·       Weather events
·       Incorrect address information provided by the customer
If your package appears lost, please contact us and we will do our best to assist.

Australian Consumer Law
Nothing in this policy excludes your rights under Australian Consumer Law.
Customers are entitled to a replacement or refund for major faults and compensation for any other reasonably foreseeable loss or damage.
Michelle and I work hard to get your order printed, packed, and shipped as quickly as possible while maintaining the quality of every item. Some of our clothing is made-to-order, meaning production begins after your order is placed.
Many of our products are made-to-order, meaning production begins after your order is placed.

Order Processing
Orders are typically processed within 2–7 business days before shipping.
Processing times may vary during:
Product launches
Sales periods
Public holidays
High order volume periods
Once your order has been shipped, you will receive a confirmation email with tracking information where applicable/available.

Local delivery (Launceston Region)
Free delivery is available for postcodes within 7212, 7248, 7249, 7250, 7252, 7258, 7259, 7267, 7268, 7277, 7290, 7291, 7292, 7300, 7301

Domestic Shipping (Australia)
Estimated shipping times within Australia are generally:
Standard Shipping: 3–10 business days
Express Shipping: 1–5 business days
Delivery times may vary depending on your location and the shipping provider.

Tracking Information
Tracking details will be sent via email once your order has been dispatched.
Please allow up to 48 hours for tracking updates to appear after receiving your shipping confirmation.

Incorrect Shipping Information
Customers are responsible for ensuring all shipping details are correct before completing checkout.

Matthew Garwood is not responsible for:
1- Orders shipped to incorrect addresses entered by the customer
2- Lost packages due to incorrect information
3- Delays caused by incomplete delivery details
If you notice an error in your shipping address, contact us immediately.

Lost, Delayed, or Stolen Packages
Once an order has been handed to the shipping carrier, delivery is outside of our direct control.

Matthew Garwood is not responsible for delays caused by:
1- Postal service disruptions
2- Customs clearance
3- Weather conditions
4- Carrier delays
If your package appears lost, please contact us and we will do our best to assist in locating the shipment.
We recommend shipping to secure delivery locations whenever possible.

Multiple Item Orders
Some orders may arrive in separate packages depending on product availability or fulfilment partners. Therefore you may receive multiple tracking numbers for a single order.

Shipping Delays During Releases
During major launches or limited drops, dispatch times may be longer than usual due to increased order volumes.
We appreciate your patience and support during these periods.

Bring Your Own Threads

Return & Refund Policy

Shipping Info

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